The General Data Protection Regulation (GDPR) that came into effect on May 25, 2018 harmonizes European law regarding personal data, giving rise to new obligations for companies in terms of collecting, using and storing this data.
The Pierre Fabre Group attaches great importance to the protection of the personal data that it collects, and has implemented the necessary measures to ensure that your data is handled in accordance with the standards required by the GDPR.
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Who are we?
Information we collect about you
Depending on which services provided by our Website you use, your choices and your device settings (in particular, those concerning cookies and other trackers), your Personal Data collected and processed by Pierre Fabre includes, without being limited to, the following:
The data you voluntarily submit to us when filling out a form:
- User name, password, information required for the digital creation of a prescription, country, address, city, postal code, newsletter subscription, email, title, last name, first name, profession, specialty, professional ID.
Data automatically collected from your browser:
- Domain visited and browser language, date of creation and modification of your account, monitoring access on the website, profile, last brand visited, date of last connection, number of connections over the last 12 months, most viewed page/section, number of pages viewed.
We do not use this automatically collected data to try to identify you, nor do we correlate it with the Personal Data described above that you provide to us.
We may also obtain your Personal Data from third parties, such as Google Analytics & Google Tag Manager.
Compliance with legal requirements
The Personal Data that is essential for us to fulfill the purposes mentioned above is indicated with an asterisk on the different Website pages where it is collected. Should you choose not to fill out these mandatory fields, we may be unable to process your requests and/or provide you with the products and services requested. Other Personal Data is purely optional and enables us to know you better and improve our communication and services accordingly. Additional information on the purposes and legal basis of specific processing activities is presented below.
Disclosure and transfer of personal data
As part of the global Pierre Fabre Group, we may from time to time share your Personal Data within the Group for the aforementioned purposes.We may also mandate third-party service providers (who will act in accordance with our instructions) to help us provide you with information or services, to direct and manage our activities, or to manage and improve our Website. In such a case, these third parties may need to access your Personal Data.If your Personal Data is transferred outside the EEA (European Economic Area) to other Pierre Fabre Group companies or to service providers, we will take the necessary steps to ensure that your Personal Data receives the same level of protection as if it had remained within the EEA, including by entering into data transfer agreements, on the basis of Standard Contractual Clauses approved by the European Commission as updated or revised.
We may also share your Personal Data with third parties in the context of any actual or potential sale of Pierre Fabre, or of any asset belonging to us or to affiliated companies, in which case the Personal Data we hold concerning our users may be that of the sold assets.We will also reply to requests for information, if the law obliges us to do so, or if such disclosure is necessary to protect Our rights and/or bring us into compliance with legal proceedings, a court decision, a request from a regulator or any other legal proceedings brought against us.
Prospecting by electronic means
Where permitted by law, and subject to your consent when required, we may communicate with you electronically to present our services. If you wish to opt out of receiving communications, please use the "Unsubscribe" link provided in our e-mails or contact us directly at email@example.com and we will stop sending them to you.
Retention of your personal data
We only keep your Personal Data for as long as strictly necessary to manage our relationship with you when you open an account.
However, we will retain your Personal Data for marketing purposes for five years, starting from the date of our last interaction, if you are not a customer, and for as long as we keep in touch with you through our promotional activities, if you are a customer, unless you object to this when you receive one of our marketing messages.
IP addresses collected for security purposes will be stored for no longer than 10 days.Finally, the connection logs that are collected will be stored, provided that you consent, using cookies and other trackers available on our Website, for a period not exceeding thirteen (13) months, in accordance with the laws and applicable regulations. For more details, please see the "Cookies" section below.
Once your Personal Data is no longer required for the purposes or archives responding to our legal obligations or statute of limitations, we will ensure that it is either completely destroyed or rendered anonymous.
The Website may contain links to third-party sites. Since Pierre Fabre has no control over these websites, it is not responsible for their data protection practices. We therefore recommend that you check the data protection policies of these third-party websites. This policy applies solely to Personal Data collected by our Websites or in the course of our business activities.